Tiendadepor promises to deliver the product in perfect condition to the address stated in the customer order form , and in any case must be within the Territory. In order to optimize the delivery, thank the customer to indicate a direction in which the order can be delivered during normal business hours
Tiendadepor not be responsible for errors caused by delivery when delivery address entered by the customer in the order form does not conform to reality or have been omitted.
II. Delivery time
The maximum time limit for delivery is three ( 3) days excluding the provinces of the Canary Islands , the Balearic Islands , Ceuta and Melilla, although the usual delivery of Tiendadepor usually between 1 and 2 days from order completion .
Peninsula : 24-72 hours, the Free will always be sent exceeding 20 € , if not exceeds the cost is € 4.99 .
Baleares : 3-5 days, the cost is 12 € sent
Ceuta and Melilla: 3-7 days, the cost is 16 € sent
Canarias 7 to 15 days, the cost is 18 € sent
III . Returns and Exchanges:
For return and exchange accounts with a maximum of 7 days to contact us. The requirements to be met by products returned for refund will be accepted are:
- The product must be in the same state it was delivered and must keep their original packaging and labeling, the same or a similar protective box that use should be used to ship the product , and finally must include a copy of the note delivery within the package where returned products are included .
- No exchanges or returns of used products allowed.
- The shipping costs will be borne by the customer.
IV. Quality assurance.
Tiendadepor.com only offers original and qualities offered by top brands products. In case of a defective product, tiendadepor.com shall, as appropriate, to the repair or replacement of the product, efforts that will be free to the consumer and user. tiendadepor.com liable for any lack of conformity which becomes apparent within a period of two years from delivery . The consumer and user must inform the seller of the lack of conformity within two months after he has knowledge of it.
V. Reimbursement of amounts paid.
Reimbursement will be made through the means of payment used to purchase, except for having paid on delivery. In this case the refund is made via bank transfer. In the case of total or partial payments made by gift vouchers, these cannot be refunded or cash or by transfer or by credit card . Reimbursement of purchases made using gift voucher will be made solely by means of a gift voucher to the same amount paid to such method of payment.
tiendadepor.com not be refunded or perform any forwarding of goods until it has verified the receipt and status of packaging and accessories item for refund or exchange in our warehouse. The price return is originally contained in the order, excluding transport costs, which will only be returned if they tiendadepor.com responsible for the cause of returning the product. Once verified the correct state of the returned product tiendadepor.com for repayment of the amount within 30 days.